TASTE AND STRATEGY · 4 MIN READ

Taste Is a Business Advantage

Michael Sullivan, Creative Advisory, Stockholm
TASTE AND STRATEGY
Thought

Taste is often treated as subjective.

In business, that makes it easy to dismiss.

But taste affects how valuable a company feels. It affects whether people trust the brand, remember it, desire it, recommend it and believe it belongs in a premium context.

Taste is not simply about aesthetics. It is the ability to make the right choices when there are many acceptable options.

What to simplify. What to remove. What to protect. What to make sharper. What to make quieter. What to refuse.

Companies reveal their standards through thousands of small decisions. Language. Interface. Service. Photography. Motion. Sales material. Product details. The meeting experience. The pitch. The website. The way the founder explains the company.

Every detail teaches the market how to value you.

This is measurable in the categories where I have spent most of my career. In luxury, in premium hospitality, in high trust finance, taste is not decoration. It is pricing power. Two products with identical functions can carry completely different prices, and the difference is rarely the feature list. It is the accumulated evidence of standards: the sense that someone, somewhere, refused to let this be average.

Notice what has happened to taste as a word. It has moved from the studio to the boardroom. Investors talk about it. Founders hire for it. The reason is simple: it became scarce in a new way. When creation was expensive, the bottleneck was making. Companies competed on capability, and taste hid inside craft. Now the tools generate endless acceptable options in seconds, and the bottleneck has moved to choosing. A model can give you two hundred directions. It cannot tell you which one is right for you, because right for you is not in the training data. The model gives everyone the median. Taste is how you leave it.

This changes what taste is worth. It used to be one input among many. It is becoming the primary act, because it is the one act the tools cannot perform. The generation is free. The selection is the work. The refusal is the value.

Most companies do not lack taste because their people lack it. They lack it because nobody owns it. Taste dies by committee, by deadline and by the reasonable argument that this one compromise will not matter. It always matters. Not individually, but cumulatively. And in an environment where every team can generate its own acceptable options on demand, unowned taste does not stay neutral. It erodes faster than ever.

This is why taste is a business advantage.

Not because beauty alone creates value. But because the right creative judgment makes value easier to feel.